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Terms & Conditions

Read all the terms and conditions carefully! 

PURVANCHAL FILM CITY PRIVATE LIMITED
​Last Updated: 11 JULY 2023

​

1. LEGAL INTRODUCTION

These Terms & Conditions (“Terms”, “Agreement”) constitute a legally binding agreement between the user (“User”, “You”, “Your”) and PURVANCHAL FILM CITY PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having its registered office at 55, BI Tower, Greater Noida, Uttar Pradesh – 201009, India, operating under the brand name PURVANCHAL FILM CITY (“Company”, “We”, “Us”, “Our”).

By accessing, browsing, registering, subscribing, purchasing, submitting data, uploading content, making payment, attending training, appearing for auditions, or using any service in any manner whatsoever, You irrevocably accept and agree to be bound by these Terms, Privacy Policy, Refund Policy, and all applicable laws of India.

If You do not agree, You must immediately stop using the services.

2. SCOPE OF SERVICES

The Company operates in the motion picture, entertainment, OTT, and media industry, including but not limited to:

  • Feature films, web series, OTT content, TV shows, documentaries

  • Casting services, auditions, artist registration & management

  • Acting, modeling, media & entertainment training programs

  • Subscriptions, memberships, artist cards & certificates

  • OTT / video streaming platforms

  • Film studios, post-production, music production

  • Events, workshops, seminars & talent hunts

  • Equipment rental & technical services

The Company may add, modify, suspend, or discontinue any service without prior notice.

3. USER ELIGIBILITY & AGE POLICY

  1. Users must be 18 years or above to independently register and use services

  2. Users below 15 years:

    • ❌ Not allowed to access OTT/video streaming services without parental control

    • ✅ Allowed for training, workshops, and non-OTT services only with written parental/guardian consent

  3. By registering, You confirm that all information is true, correct, and lawful

  4. Any misrepresentation may lead to account termination and legal action

4. USER ACCOUNT & RESPONSIBILITY

  • Users are responsible for maintaining confidentiality of login credentials

  • Any activity performed using Your account shall be deemed as Your responsibility

  • The Company is not liable for unauthorized access due to User negligence

  • Accounts cannot be transferred, sold, or shared

5. PAYMENTS, FEES & TAXATION

  1. All payments are non-cashless digital transactions

  2. Prices are exclusive of applicable GST or government levies

  3. Payments are processed via RBI-approved third-party payment gateways

  4. Card / UPI / Bank details are never stored by the Company

  5. Payment does NOT guarantee:

    • Casting selection

    • Role confirmation

    • Employment

    • Earnings or fame

6. NO GUARANTEE / NO PROMISE POLICY

The Company STRICTLY DISCLAIMS any assurance of:

  • Film/web series launch

  • Guaranteed role or screen time

  • Employment or income

  • Success, recognition, or popularity

  • Project release or continuation

All creative decisions depend on project requirements, director vision, market conditions, and production feasibility.

7. CASTING & AUDITION TERMS

  • Casting selection is purely talent-based

  • Registration or payment does not mean selection

  • Third-party casting calls are not under Company control

  • Any misuse of Company name by outsiders should be immediately reported

8. TRAINING DISCLAIMER

  • Training is for skill enhancement only

  • Training completion does not guarantee casting

  • Faculty, schedule, and modules may change

  • Training fees are non-refundable

9. CONTENT SUBMISSION & LICENSE

By uploading or submitting photos, videos, scripts, audition clips, or profiles:

  • You grant the Company a perpetual, royalty-free, worldwide license

  • Content may be used for:

    • Casting evaluation

    • Promotions

    • Marketing

    • Internal archives

  • You confirm ownership or legal right to submit such content

10. REFUND & CANCELLATION POLICY

10.1. GENERAL REFUND POLICY

PURVANCHAL FILM CITY PRIVATE LIMITED may enter into different payment arrangements with its Artists, Crew Members, Customers, Subscribers, Trainees, and Service Users depending on the nature of the service.

Unless expressly stated otherwise in writing, all payments made on the website or through official channels are strictly non-refundable and non-transferable.

10.2. ADVANCE PAYMENT REQUIREMENT

When an Artist, Crew Member, or Customer books or purchases any of the following services through the Website, App, OTT platform, or offline mode:

  • Movie Tickets

  • Event Tickets

  • Subscriptions or Membership Plans

  • PR & Promotion Services

  • Artist Management Services

  • Casting Registration or Audition Services

  • Acting / Modeling / Entertainment Training

  • Digital or Hard Copy Certificate Processing & Documentation Services

  • Digital Services, Online Content, OTT Access

  • Any other paid service offered by the Company

👉 100% of the total amount must be paid in advance.

Once the payment is successfully completed:

  • The booking/service is considered confirmed

  • The amount paid shall not be refunded, reversed, exchanged, or transferred

  • No claim for refund shall arise due to:

    • Non-selection

    • Change of mind

    • Absence or non-attendance

    • Project delay, modification, or cancellation

    • Any personal or professional reason

10.3. NO REFUND / NO TRANSFER CLAUSE

  • Fees once paid are final

  • Tickets and services are non-transferable

  • Partial usage or non-usage does not entitle the user to refund

  • Any charge paid towards processing, documentation, administration, training, or digital services is non-reversible

10.4. PERMISSION TO USE SERVICES

Upon receipt of full payment, PURVANCHAL FILM CITY PRIVATE LIMITED grants the User a limited, non-exclusive, non-transferable, and revocable permission to access and use the specific service(s) paid for, subject to:

  • These Terms & Conditions

  • Privacy Policy

  • Applicable laws of India

This permission does not constitute ownership, employment, guarantee, or exclusive rights of any kind.

10.5. CANCELLATION BY COMPANY

In rare circumstances, if a service is cancelled solely due to reasons attributable to the Company, the Company may, at its sole discretion:

  • Reschedule the service

  • Provide an alternative service

  • Issue a credit note

Refunds, if any, shall be governed strictly by written communication from the Company and shall not be claimed as a right.

10.6. CHANGES TO PRICING & PLANS

PURVANCHAL FILM CITY PRIVATE LIMITED reserves the absolute right to:

  • Modify or revise Subscription Fees

  • Change Ticket Prices

  • Update Service Plan Pricing

  • Introduce or discontinue offers

Such changes may occur without prior notice and shall not affect payments already made.

The price applicable at the time of booking/payment shall be considered final and binding.

10.7. PAYMENT GATEWAY DISCLAIMER

  • All payments are processed through third-party payment gateways

  • The Company does not store card, UPI, or bank details

  • Failed or delayed transactions due to gateway issues are subject to the gateway’s policies

11. INTELLECTUAL PROPERTY RIGHTS

  • All logos, trademarks, videos, scripts, designs, UI, and content belong to the Company

  • Unauthorized copying, distribution, resale, or commercial use is prohibited

  • Legal action will be taken for infringement

12. USER CONDUCT

Users shall NOT:

  • Upload illegal, obscene, defamatory content

  • Impersonate others

  • Spread misinformation

  • Attempt hacking, fraud, or data theft

  • Harass staff, artists, or other users

Violation may result in immediate termination without refund.

13. DATA PROTECTION & PRIVACY

  • Data processed as per Digital Personal Data Protection Act, 2023

  • Explicit consent is obtained during registration

  • Data retention until deletion request is received

  • Data deletion completed within 48 hours after verification

  • Data may be retained for:

    • Legal compliance

    • Accounting

    • Fraud prevention

14. FRAUD DETECTION & LEGAL OBLIGATION

  • Transactions are monitored for fraud detection

  • Suspicious activity may be reported to authorities

  • Records may be retained to comply with law enforcement requests

15. ADVERTISEMENTS & PROMOTIONS

  • Interest-based ads may be displayed

  • Promotional communication may be sent via SMS, Email, WhatsApp

  • Opt-out available where legally required

16. THIRD-PARTY LINKS & SERVICES

  • The Company is not responsible for third-party platforms

  • Payment gateways, OTT platforms, advertisers have independent policies

  • Access at User’s own risk

17. ACCOUNT TERMINATION

The Company may suspend or terminate any account without notice for:

  • Policy violation

  • Fraud or misuse

  • Legal requirements

  • Operational reasons

18. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect or consequential losses

  • Liability, if any, shall not exceed the amount paid by the User

  • Internet risks and force majeure events are excluded

19. LIMITATION OF LIABILITY

  • Eligibility Requirement
    The Certificate and Association Membership (Artist / Director / Producer / Crew) issued by PURVANCHAL FILM CITY PRIVATE LIMITED shall be granted only to candidates who successfully pass the Purvanchal Film City National Examination.

  • Non-Eligibility in Case of Failure
    Candidates who fail the National Examination are not eligible to receive:

    • Certificate

    • Association Membership

    • Artist / Director / Producer / Crew Credentials

  • Re-Application After Failure
    Candidates who fail the examination may re-apply for training and re-examination only after a minimum period of six (6) months.
    Certification and Membership shall be issued only after passing the examination in such subsequent attempt.

  • Wrong or Premature Application
    If a candidate:

    • Has failed the examination, or

    • Has not appeared for the examination, and

    • Still proceeds to apply for Certificate or Membership

    such action shall be treated as a violation of company rules, despite the candidate being aware of the eligibility requirements.

  • Document Processing Fee
    In cases of:

    • Ineligibility

    • Rule violation

    • Incorrect or premature application

    the Document Processing Fee shall not be refundable.

  • Auto Refund (System-Based)
    Where applicable and approved by system validation, any automatic refund (if triggered) shall be processed within seven (7) working days.
    This shall be subject to internal verification and does not constitute a guaranteed refund.

  • Mandatory Eligibility Confirmation
    Applicants are strictly advised not to apply for Certificate or Association Membership unless:

    • They have appeared and passed the National Examination, and

    • Their documentation eligibility has been verified and approved by the Purvanchal Film City team.

  • Company’s Final Authority
    The decision of PURVANCHAL FILM CITY PRIVATE LIMITED regarding:

    • Eligibility

    • Examination result

    • Certification

    • Membership issuance

    shall be final and binding.

20. FORCE MAJEURE

The Company shall not be liable for failure due to events beyond control including but not limited to:

  • Natural disasters

  • Government restrictions

  • Internet outages

  • Pandemic or lockdown

21. MODIFICATION OF TERMS

  • Terms may be updated at any time

  • Continued usage implies acceptance

  • Users are advised to review periodically

22. GOVERNING LAW & JURISDICTION

This Agreement shall be governed by the laws of India.
All disputes shall be subject to exclusive jurisdiction of courts in Uttar Pradesh / NCR.

23. GRIEVANCE REDRESSAL

Grievance Officer:
Mr. S. B. Sriwastaw
📞 +91 8383818076
📧 info@purvanchalfilmcity.com

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