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Privacy Policy

Read all the privacy policy carefully!

PURVANCHAL FILM CITY PRIVATE LIMITED
​Last Updated: 11 JULY 2023

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1. INTRODUCTION & LEGAL COMMITMENT

PURVANCHAL FILM CITY PRIVATE LIMITED, operating under the brand name PURVANCHAL FILM CITY (“Company”, “We”, “Us”, “Our”), is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us by artists, users, subscribers, trainees, visitors, vendors, and business partners.

This Privacy Policy (“Policy”) explains how and why we collect, use, store, disclose, transfer, and protect personal data, and the rights available to individuals under applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), along with applicable rules and regulations.

By accessing, registering on, or using any part of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. COMPANY IDENTIFICATION & CONTACT DETAILS

Brand Name: PURVANCHAL FILM CITY
Legal Name: PURVANCHAL FILM CITY PRIVATE LIMITED

Registered / Operational Address:
55, BI Tower, Greater Noida,
Uttar Pradesh – 201009, India

Email: info@purvanchalfilmcity.com

Grievance Officer (as per DPDP Act & IT Rules)

Name: Mr. S. B. Sriwastaw
Contact Number: +91 8383818076
Email: info@purvanchalfilmcity.com

3. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all personal data and information collected, processed, stored, transmitted, or otherwise handled by PURVANCHAL FILM CITY PRIVATE LIMITED through any medium, channel, or mode, whether online or offline.

This includes personal data collected through, but not limited to:

  • Official websites, microsites, landing pages, and portals operated by the Company

  • Mobile applications, OTT / video streaming platforms, and digital media platforms

  • Casting portals, artist databases, talent profiles, and audition systems

  • Training programs, workshops, seminars, examinations, certifications, and educational initiatives

  • Subscriptions, memberships, ticketing systems, payment gateways, and invoicing processes

  • Customer support interactions including WhatsApp, phone calls, emails, messages, and helpdesks

  • Marketing campaigns, promotional activities, surveys, feedback forms, and contests

  • Offline interactions such as events, auditions, workshops, studio visits, and physical documentation

This Policy applies to all individuals and entities whose data is processed by the Company, including but not limited to artists, performers, creators, students, trainees, subscribers, viewers, customers, vendors, partners, service providers, and visitors.

This Privacy Policy governs data collected directly by the Company as well as data collected on its behalf by authorized service providers, technology partners, or facilitation partners, strictly in accordance with applicable Indian laws.

4. NATURE OF BUSINESS ACTIVITIES

PURVANCHAL FILM CITY PRIVATE LIMITED operates as an integrated cinema, media, digital, education, and business services ecosystem, engaging in a wide range of lawful commercial, professional, and industry-based activities.

The Company’s business activities include, but are not limited to:

4.1 Content, Production & Media

  • Production, creation, acquisition, licensing, and distribution of feature films, web series, OTT content, television programs, short films, documentaries, podcasts, and other audiovisual works

  • Operation of film studios, sound stages, post-production facilities, editing suites, and creative infrastructure

  • Music production, dubbing, sound design, restoration, digitization, and preservation of audiovisual content

4.2 Casting, Artists & Talent Services

  • Casting processes, auditions, artist onboarding, portfolio management, and talent evaluation

  • Artist management services and professional coordination

  • Maintenance of artist, crew, and industry databases

4.3 Education, Training & Skill Development

  • Acting, modelling, film-making, media, digital, and creative training programs

  • Workshops, seminars, examinations, certifications, artist cards, and credentials

  • Foundation-level and advanced skill development initiatives

4.4 Digital, OTT & Technology Platforms

  • Operation of OTT platforms, video streaming services, and digital media platforms

  • Development and management of websites, applications, CMS, and digital infrastructure

  • Analytics, technology support, and platform optimization

4.5 Advertising, Promotion & Business Services

  • Advertising, brand promotion, public relations, and marketing services

  • Event management, shows, awards, and industry programs

  • Business onboarding, compliance facilitation, documentation coordination, and support services

In the course of these activities, the Company may collect and process personal data strictly for legitimate, lawful, and clearly defined purposes, in compliance with this Privacy Policy and applicable laws.

5. DEFINITIONS

For the purposes of this Privacy Policy, unless the context otherwise requires:

5.1 “Personal Data”

Means any data about an individual who is identifiable directly or indirectly, including but not limited to name, contact details, photographs, videos, identifiers, online identifiers, or any information relating to an identifiable person, as defined under the Digital Personal Data Protection Act, 2023.

5.2 “Sensitive Personal Data”

Means such personal data that is considered sensitive under applicable Indian laws, including financial information, payment details, identification documents, or any data notified as sensitive by law from time to time.

5.3 “Data Principal”

Means the individual to whom the personal data relates, including artists, users, students, subscribers, viewers, customers, or any other identifiable individual.

5.4 “Data Fiduciary”

Means PURVANCHAL FILM CITY PRIVATE LIMITED, which determines the purpose and means of processing personal data.

5.5 “Data Processor”

Means any person or entity that processes personal data on behalf of the Data Fiduciary, including IT service providers, hosting partners, payment gateways, analytics providers, or facilitation partners.

5.6 “Processing”

Means any operation performed on personal data, whether automated or manual, including collection, recording, storage, use, sharing, disclosure, transfer, retention, or deletion.

5.7 “Consent”

Means any freely given, specific, informed, unconditional, and unambiguous indication of the Data Principal’s agreement to the processing of personal data, as required under applicable law.

6. INFORMATION WE COLLECT

6.1 Information Provided Directly by You

  • Full name, age, gender

  • Mobile number, email address

  • Residential address, city, state, PIN code

  • Artist profiles, photos, videos, audition clips

  • Training, casting, and portfolio information

  • Communication via email, WhatsApp, phone

  • Any documents or identification if required for legal verification

6.2 Automatically Collected Information

  • IP address, device ID, browser type

  • App usage data, clickstream, watch history

  • GPS / location data (only with explicit consent)

  • Cookies, logs, analytics, crash reports

6.3 Third-Party Information

  • Payment confirmation and transaction reference IDs

  • Aggregated analytics and advertising metrics

  • Social login data (only with permission)

7. PAYMENTS & FINANCIAL DATA

  • PURVANCHAL FILM CITY NEVER stores credit/debit card details

  • All payments are processed through secure third-party payment gateways

  • We receive only:

    • Transaction ID

    • Payment status

    • Limited billing details

  • Data is retained solely for:

    • Legal accounting obligations

    • Fraud prevention

    • Audit and tax compliance

8. PURPOSE & LAWFUL BASIS OF PROCESSING

We process personal data for the following lawful purposes:

  • To provide OTT content, casting, training, and production services

  • To register users, artists, and trainees

  • To process subscriptions, tickets, and payments

  • To communicate updates, offers, and announcements

  • To conduct interest-based or contextual advertising (with consent)

  • To prevent fraud, abuse, and unlawful activity

  • To comply with legal, regulatory, and contractual obligations

9. ADVERTISING, PERMISSIONS & CONSENT

  • Interest-based advertisements may be displayed

  • GPS/location access is optional and consent-based

  • App usage data is collected only for analytics and improvements

  • Explicit consent is obtained wherever required by law

  • Consent can be withdrawn at any time

10. CHILDREN & MINOR DATA POLICY

  • OTT / Video Streaming:
    Users below 15 years are not permitted without verified parental consent

  • Training, Casting & Other Services:
    Minors may participate only with parental/guardian consent

We do not knowingly process children’s data unlawfully.

11. DATA RETENTION POLICY

  • Personal data is retained only as long as necessary

  • Data is retained until:

    • Service completion, or

    • A valid deletion request is received

Account & Data Deletion

  • Users cannot self-delete accounts

  • Deletion requests can be made by:

    1. Contacting the site owner

    2. Using Spaces by Wix to leave the site

Deletion Timeline

  • Verified deletion requests are processed within 48 hours

12. SHARING & DISCLOSURE OF DATA

We may share personal data with:

  • Payment gateways and financial institutions

  • IT, hosting, analytics, and marketing service providers

  • Legal authorities when required by law

  • Business successors in case of merger or restructuring

❌ We do NOT sell personal data.

13. DATA SECURITY MEASURES

We implement:

  • Administrative safeguards

  • Technical security controls

  • Restricted access policies

  • Secure hosting environments

Despite best efforts, no system is completely secure.

14. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Enhance functionality

  • Improve performance

  • Analyze user behavior

  • Deliver relevant content and ads

Users may manage cookies via device/browser settings.

15. USER RIGHTS (DPDP ACT COMPLIANCE)

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Withdraw consent

  • Request deletion

  • File grievances

Requests can be sent to:
📧 info@purvanchalfilmcity.com

16. DATA TRANSFER & STORAGE

Data may be stored or processed in India or other jurisdictions with adequate data protection standards, strictly for lawful business purposes.

17. LIMITATION OF LIABILITY

PURVANCHAL FILM CITY shall not be liable for:

  • Internet-related security breaches beyond reasonable control

  • Third-party platform privacy practices

  • Force majeure events

18. POLICY UPDATES

We reserve the right to update this Policy. Continued use of services constitutes acceptance of revised terms.

19. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, and courts of Uttar Pradesh / NCR shall have exclusive jurisdiction.

20. MULTI-BRAND & ECOSYSTEM DATA USAGE

PURVANCHAL FILM CITY PRIVATE LIMITED operates multiple brands, platforms, verticals, and initiatives including but not limited to PFC Originals, PFC Studios, PFC Digital, Cinevya™, PFC Digital Cinema, PFC News, PFC Cinema School, PFC Primary Digital School, Onboardy™, OTT platforms, training programs, events, artist management services, and association initiatives.

Personal data collected through any one brand, platform, or service may be securely used across the Purvanchal Film City ecosystem solely for legitimate business purposes such as service delivery, verification, compliance, communication, and operational coordination, subject to this Privacy Policy and applicable law.

21. FACILITATION & THIRD-PARTY SERVICE PROVIDERS

Certain services offered by the Company may be facilitated through independent third-party service providers, including but not limited to:

  • Payment gateways

  • IT hosting and cloud providers

  • OTT, streaming, and technology platforms

  • Educational faculty, evaluators, or trainers

  • Logistics and delivery partners

  • Professional consultants or service partners

Data shared with such parties is limited to what is strictly necessary, and such parties are contractually required to maintain confidentiality and data protection standards.

The Company is not responsible for the independent privacy practices of third-party platforms.

22. COMMUNICATION CHANNELS & DIGITAL MESSAGING

Users acknowledge and consent that the Company may communicate using:

  • Email

  • SMS

  • WhatsApp

  • Phone calls

  • App notifications

  • Website dashboards

Such communication may relate to service updates, confirmations, policy notices, marketing communication (where permitted), and operational requirements.

Users are responsible for ensuring that their contact details remain accurate and updated.

23. ARTIST DATABASES, PORTFOLIOS & PUBLIC VISIBILITY

Artists, performers, and creators acknowledge that profiles, portfolios, photographs, videos, audition clips, or related information submitted to the Company:

  • May be displayed internally within casting, evaluation, or project consideration systems

  • May be shared with directors, producers, or project partners strictly for professional evaluation

  • Shall not be sold or publicly disclosed without lawful basis or consent

The Company does not guarantee visibility, selection, or engagement based on such data.

24. EDUCATION, CERTIFICATION & TRAINING DATA

Personal data collected for training programs, examinations, certifications, artist cards, or memberships is processed strictly for:

  • Enrollment and participation

  • Assessment and evaluation

  • Record-keeping and verification

  • Certificate or credential issuance

Such data does not constitute government-recognized certification data and is retained in accordance with legal and operational requirements.

25. AI, ANALYTICS & TECHNOLOGY-DRIVEN PROCESSING

The Company may use automated tools, analytics systems, or technology-driven processes to:

  • Improve platform performance

  • Detect fraud or misuse

  • Analyze content engagement

  • Enhance user experience

Such processing does not involve unlawful profiling or automated decision-making that produces legal effects on individuals, unless expressly permitted by law.

26. BUSINESS TRANSFER, MERGER & RESTRUCTURING

In the event of a merger, acquisition, restructuring, asset transfer, or business reorganization, personal data may be transferred to the successor entity, subject to continued protection under this Privacy Policy or an equivalent standard.

27. NON-GOVERNMENT & NON-STATUTORY STATUS

The Company and its platforms:

  • Are private entities

  • Do not function as any government body, regulator, or statutory authority

  • Do not issue government approvals or certifications

Personal data processed is for private, professional, and industry-based services only.

28. USER RESPONSIBILITY & ACCURACY OF DATA

Users are responsible for ensuring that all personal data provided is:

  • Accurate

  • Complete

  • Lawfully shared

The Company shall not be responsible for consequences arising from incorrect, misleading, or outdated information provided by Users.

29. POLICY SEVERABILITY

If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.

30. ENTIRE PRIVACY POLICY

This Privacy Policy, together with referenced policies, constitutes the entire privacy framework governing the processing of personal data by PURVANCHAL FILM CITY PRIVATE LIMITED and supersedes any prior privacy statements or representations.

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